Contact Us | The Salvation Army USA (2023)

Find Your Local Salvation Army

The Salvation Army's services, programs, and operations are unique to the communities in which they serve. Please enter a zip code below to find contact information for your nearest Salvation Army location.


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Frequently Asked Questions

Many anwsers to commonly asked questions are available on our website. Listed below of several of the most commonly asked questions.

Financial Donations

For your convenience, we have several ways in which you can donate to The Salvation Army.

  • Online - Make your donation online through our online donation form. Your donation goes to your local Salvation Army unless you specify another location.
  • Phone - Call in your donation by dialing 1-800-SAL ARMY (725-2769)
  • Mail - Find The Salvation Army service center closest to you to mail your check.
  • Text-to-Donate - Text “ARMY” to 51555 to make a donation via text message
  • Cryptocurrency - While Bitcoin is the original cryptocurrency and most widely followed, there are several cryptocurrencies options currently available to help us Do the Most Good. Learn more about donating Cryptocurrency.

See more ways to give on your Ways to Give page

Please contact The Salvation Army Donor Services by completing our online inquiry form or calling 1-800-SAL-ARMY.

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Please contact The Salvation Army donor services by completing our online inquiry form or calling 1-800-SAL-ARMY.

Receipts for mail donations are typically sent within 3 weeks following when The Salvation Army receives your gift. For online donations or donations made via 1-800-SAL-ARMY, a receipt is sent via email within minutes of the successful transaction.

If you did not receive a receipt for a financial gift you've made, please contact Donor Services by completing our online inquiry form or calling 1-800-SAL-ARMY.

Refunds are available within 180 days of your original (online) donation:
- By calling donor services (1-800-SAL-ARMY)
- By completing our online inquiry form

If the requested refund is beyond 180 days of the original donation, please call 1-800-SAL-ARMY, and your request will be evaluated on an individual-case basis.

Support current large-scale National and International disaster relief efforts or learn more about how The Salvation Army supports disaster recovery efforts on our Emergency Disaster Services page.

(Video) Should I donate to the Salvation Army?

We only offer select giving options online which enable us to meet the needs of the people we serve in your community or the community you choose to support. By supporting these programs, you give The Salvation Army the resources and flexibility essential to respond where assistance is needed the most. For additional assistance in donating to an option not listed, please contact Donor Services by calling 1-800-SAL-ARMY.

Yes. Please contact The Salvation Army donor services by calling 1-800-SAL-ARMY. Please have ready the date of your gift, the dollar amount, the fund it went to, and the fund you would like it to go to. If you need to leave a voicemail message, please be sure to leave your name and phone number, including your area code.

Your email address is required so we can send you a proper acknowledgement of your gift. Details of your donation are found in this email, which you can print or save for tax purposes. The Salvation Army will not sell, trade, or share personal information about our financial donors with anyone else, nor will we send mailings to our financial donors on behalf of other organizations, unless a donor has given us specific permission to do so.

If you set up your monthly gift through the web, you may make changes to your monthly giving donation by logging into your account. All changes that you make are processed immediately. If you do not have an account or are not sure of your account, you may contact The Salvation Army Donor Services by completing our online inquiry form or calling 1-800-SAL-ARMY for handling. Donor Services may process your request the same month, or the following month, depending upon when we receive your call.

If you set up your monthly gift through another method, please contact The Salvation Army Donor Services by completing our online inquiry form or calling 1-800-SAL-ARMY.

See if your donation can be matched by your employer.

In-Kind Donations

Yes. Please visit or call 1-800-SA-TRUCK to learn more about what The Salvation Army accepts. If neither one of these resources is able to provide you with an answer, visit our location search page to locate the Salvation Army branch nearest to you. From this site, you will be able to contact someone at your local office who may be able to assist you. If it is determined that your local Salvation Army unit is able to accept these items, you can schedule a pick-up by calling the above number.

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Receipts for drop-off donations are handed out when you drop off your donation at one of our manned donation drop off locations. For donation pickups scheduled online or made via 1-800-SAL-ARMY, a receipt is sent via email after a successful pick-up.

If you did not receive a receipt for a donation in-kind, please contact Donor Services by calling 1-800-SATRUCK.

To cancel a scheduled donation pick-up, please contact Donor Services by calling 1-800-SA-TRUCK.


Please visit to determine The Salvation Army unit nearest to you. By entering your ZIP code in the appropriate search box, you will be able to see the Salvation Army locations that are found nearest to your local ZIP code and what volunteer opportunities are available, as well as important contact information.

Getting Help

The Salvation Army exists to meet human need wherever, whenever, and however we can. View our service categories.

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If you or a loved one need assistance, please visit to determine The Salvation Army office nearest to you. Many of our locations offer options for a variety of financial, residential, and emergency assistance. By entering your ZIP code in the appropriate search box, you will be able to see the Salvation Army locations that are found nearest to your local ZIP code and what services they offer.

Employment Opportunities

View open positions at The Salvation Army's National Headquarters in Alexandria, VA or find open opportunities near you.


We’re sorry to hear that you’re having trouble with the website. Please contact The Salvation Army webmaster by completing our online inquiry form.

The Salvation Army National Headquarters

Send Us an Email
615 Slaters Lane, Alexandria, VA 22314

Contact Us

For your convenience, we've answered most commonly asked questions in the FAQ section above. If you were unable to find an answer to your question, fill out the form below. To best serve you, make sure to select the most applicable option so that we may route your request appropriately.

Please note: we only collect personal information to be able to respond to your request.

Utilities, Rent or Food Assistance

To receive assistance, please contact your local Salvation Army. Find your closest location on an interactive map. You can also call 1-800-SAL-ARMY to get information about your local Salvation Army and how they might be able to assist.

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Fill out my online form.


Who will pick up old furniture for free near me? ›

  • The Salvation Army. For over 150 years, The Salvation Army has helped people in need. ...
  • Habitat for Humanity. Habitat for Humanity is an international nonprofit organization focused on creating affordable homes for families. ...
  • Green Drop. ...
  • Pickup Please. ...
  • Goodwill. ...
  • The AMVETS. ...
  • The Arc. ...
  • Furniture Bank Network.
Sep 26, 2022

What percentage of money goes to charity from Salvation Army? ›

Download a PDF version of this chart.
4United Way90.6
5American Red Cross92.2
6The Salvation Army84.0
7Habitat for Humanity International83.7
38 more rows

Is Salvation Army USA a good charity? ›

Salvation Army Services Inc. has earned a 60% for the Accountability & Finance beacon. See the metrics below for more information. This beacon provides an assessment of a charity's financial health (financial efficiency, sustainability, and trustworthiness) and its commitment to governance practices and policies.

Who is picking up donations in my area? ›

These eight organizations offer donation pickups.
  • The Salvation Army. When you think about where to donate unwanted belongings, your mind might go to The Salvation Army first. ...
  • Goodwill. ...
  • AMVETS National Service Foundation. ...
  • Habitat for Humanity. ...
  • Pickup Please. ...
  • Furniture Bank Network. ...
Jun 24, 2022

Where can I dispose of bulky items? ›

For removal of bulky item(s) for disposal, please contact the public waste collector (PWC) serving your estate. The removal of bulky items will be at a separate fee. Alternatively, you may engage any licensed waste collector to provide the removal service. The list of licensed waste collectors is available here.

What charities give the highest percentage to their cause? ›

Charity NamePercentage of funds that go directly to the cause, versus administrative or fundraising costs
Feeding America's Hungry Children99.10%
Caring Voice Coalition99.00%
Foster Care to Success99.00%
15 more rows
Dec 28, 2017

Are Salvation Army bell ringers paid? ›

Average The Salvation Army Bell Ringer hourly pay in the United States is approximately $10.89, which meets the national average.

Which charity has the highest administrative costs? ›

Here are 9 Charities with High Overhead Costs:
  • Law Enforcement Legal Defense Fund.
  • Defeat Diabetes Foundation.
  • Police Athletic League of New Jersey.
  • National Caregiving Foundation.
  • National Vietnam Veterans Foundation.
  • Autism Spectrum Disorder Foundation.
  • California Police Youth Charities.
  • Firefighters Charitable Foundation.
Nov 22, 2022

How do I ask for local donations? ›

  1. Make connections. Start by thinking of any companies you may have existing contact with. ...
  2. Identify the right person. ...
  3. Think about non-monetary support. ...
  4. Think about what can be offered in return. ...
  5. Make the 'ask' ...
  6. Say 'thank you' ...
  7. Consider any ethical dilemmas early.

What is the best charity to donate used items to? ›

Here are the best places to donate your household items that also offer free pickup:
  • The Salvation Army.
  • Goodwill.
  • The Arc.
  • Habitat for Humanity.
  • The Furniture Bank Network.
  • AMVETS National Service Foundation.
  • GreenDrop.
Jan 2, 2023

What is America's favorite charity? ›

United Way Worldwide, the Salvation Army, and St. Jude Children's Hospital topped the Chronicle's annual ranking of the 100 nonprofits that raise the most in cash and stock contributions from individuals, foundations, and corporations.

Is Wounded Warriors a good charity? ›

Rating Information

This charity's score is 89%, earning it a Three-Star rating. If this organization aligns with your passions and values, you can give with confidence. This overall score is calculated from multiple beacon scores: 80% Accountability & Finance, 10% Leadership & Adaptability, 10% Culture & Community.

Should you donate shoes? ›

Why Donate Old Shoes? In the United States, 200,000,000 pairs of shoes end up in landfills every year. Most people throw away their used sneakers every 125-200 days without ever thinking of recycling them. Donating old shoes helps you clean out your closet, protect the environment, and support a non-profit.

What should you not give to a food bank? ›

Non-food items
  • Toiletries – deodorant, toilet paper, shower gel, shaving gel, shampoo, soap, toothbrushes, tooth paste, hand wipes.
  • Household items – laundry liquid detergent, laundry powder, washing up liquid.
  • Feminine products – sanitary towels and tampons.
  • Baby supplies – nappies, baby wipes and baby food.

What do you do with clothes that are not good enough for charity? ›

Any clothing that isn't good enough to be passed on can still be given a new life via clothing banks. You can find clothing and textile banks in supermarkets and local car parks. Visit Recycle Now to find one near you.

What percentage of St. Jude's donations go to charity? ›

We're proud that 82 cents of every dollar received goes to support the treatment, research and future needs of St. Jude. Treatments invented at St. Jude have helped push the childhood cancer survival rate from 20% to 80% in the U.S., and we won't stop until no child dies from cancer.

What percent of Red Cross donations go to charity? ›

The Red Cross is proud that an average of 90 cents of every dollar we spend is invested in delivering care and comfort to those in need. The remaining 10 cents helps keep the entire Red Cross running by supporting routine, but indispensable, day-to-day business operations.

What percentage of donations go to charity Wounded Warrior Project? ›

1. What percentage of my donation goes directly to Wounded Warriors? 100% of your donation supports wounded warriors. 71% pays for programs, and the balance pays to support the delivery of those life-changing programs.


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